HOME CARE – PERSONALISED SUPPORT, GRAVESEND

A. We provide personalised domiciliary care services that enable individuals to live safely and independently in the comfort of their own homes. Our services include personal care, medication support, companionship, respite care, overnight care, and tailored support for complex needs.

A. We support adults aged 18 and above, including older adults, individuals with physical disabilities, neurological conditions, and mental health needs, and those requiring short-term or long-term support.

A. Domiciliary care (home care) is support provided in a person’s own home to help them maintain independence, dignity, and wellbeing while receiving assistance with daily activities.

A. You can contact us directly by phone or email to discuss your needs. We will arrange an initial assessment to understand your needs and develop a personalised care plan.

A. Yes. We offer respite care to provide short-term relief for family carers while ensuring continuity of safe and compassionate care for the individual.

A. Yes. All carers undergo safer recruitment checks, DBS screening, mandatory training, and ongoing professional development to ensure high standards of care delivery.

A. Yes. Resilient Healthcare Limited is regulated by the Care Quality Commission (CQC) and operates in line with national care standards and safeguarding requirements.

A. Absolutely. Every care package is personalised and regularly reviewed to ensure it meets changing needs and preferences.

A. Yes. We support both privately funded clients and those funded through local authorities or direct payments.

A. We currently provide care services across approved operating locations and continue to expand to meet local community needs. Please contact us to confirm coverage in your area.

A. We have robust staffing and contingency plans in place to ensure continuity of care. A trained replacement carer will be arranged wherever possible.

A. We maintain high standards through regular audits, supervision, care plan reviews, feedback monitoring, and strict safeguarding and governance processes.

A. Yes. Care packages can be reviewed or adjusted at any time to reflect your changing needs. Notice periods will be discussed as part of your service agreement.

A. Care costs depend on the level and frequency of support required. We will provide clear pricing following your initial assessment.

A. You can contact us via phone or email, and a member of our team will be delighted to discuss your care needs.